Sheeza Health Care – Privacy Policy

At Sheeza Health Care, your privacy and the security of your personal information are of the utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, make purchases, or interact with us in any way. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you visit our website or make a purchase:

Personal Information:

• Account Information: If you create an account on Sheeza Health Care, we may collect your username, password, and any other preferences you set.

• Contact Details: Name, email address, phone number, and shipping address.

• Payment Information: Credit card or other payment details (through secure payment gateways).

Non-Personal Information:

• Location Data: We may collect general location information for shipping purposes or to improve your experience on our website.

• Browsing Data: We collect data such as IP address, device type, browser information, pages visited, and your interaction with our website (using cookies and similar technologies).

• Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Security: To detect and prevent fraud, and to ensure the safety and security of our website and transactions.

• Order Fulfillment: To process and deliver your orders, and to manage returns or exchanges.

• Customer Support: To respond to inquiries, provide assistance, and resolve any issues you may have.

• Communication: To send you order confirmations, shipping updates, and promotional offers (only if you have opted in).

• Personalization: To improve your shopping experience and recommend products based on your preferences.

3. How We Protect Your Information

We take the protection of your personal data seriously and have implemented a range of security measures to ensure your information remains safe:

• Secure Servers: We store your data on secure servers with firewalls and other security features to protect it from unauthorized access.

• Encryption: Your payment information is encrypted using industry-standard Secure Socket Layer (SSL) technology.

• Access Controls: Only authorized personnel have access to your personal data, and we limit access to sensitive information as much as possible.

While we use a variety of security measures to protect your personal data, please note that no method of data transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

4. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist us in running our business (e.g., payment processors, delivery services, and IT support providers). These third parties are contractually obligated to handle your data securely and only for the purpose of providing their services.
• Legal Requirements: If required by law, or in response to valid legal requests (such as a subpoena or court order), we may disclose your information to law enforcement or other authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device and help us remember your preferences and actions across sessions. You can control the use of cookies through your browser settings.

Types of cookies we use:

• Essential Cookies: These cookies are necessary for the basic functionality of the website (e.g., keeping items in your shopping cart).
• Analytical Cookies: These cookies help us analyze how you use our website and improve its performance.
• Advertising Cookies: We may use these cookies to display personalized ads and track ad campaign performance.

You can adjust your cookie preferences in your browser settings, but please note that disabling certain cookies may affect the functionality of our website.

6. Your Rights and Choices

You have the following rights with respect to your personal information:

• Access and Update: You can access and update your personal information by logging into your Sheeza Health Care account or by contacting our customer support team.
• Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link in any email we send, or by contacting us directly.
• Deletion of Data: You have the right to request that we delete your personal information, subject to any legal or contractual obligations we may have.
• Data Portability: You may request a copy of your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us at the contact details provided below.

7. Third-Party Links

Our website may contain links to third-party websites, products, or services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Effective Date” at the top of the policy. We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: sheezahealthcareofficial@gmail.com
• Phone: +91 879 158 6796

We strive to ensure your satisfaction with every purchase, and we will work to resolve any issues as quickly and efficiently as possible.

Thank you for shopping with Sheeza Health Care!